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Device Settings

The Device Settings section contains five tabs: Network, Profile, Device Info, System, and Updater. These settings control how the camera operates on your network, how configurations are saved and applied, and how the camera is maintained over time.

Network Tab

LAN

Image of the LAN settings

Controls the camera's IP configuration on the local network.

SettingDescription
IP Config TypeDHCP: The camera receives an IP address automatically from your router/DHCP server; Fixed: The camera uses a manually assigned static IP address
IP AddressThe camera's current IP address (read-only in DHCP mode)
Subnet MaskNetwork subnet mask (read-only in DHCP mode). The Subnet Mask is a set of numbers that defines the network portion of an IP address.
Default GatewayRouter IP address (read-only in DHCP mode)
DNS ServerDNS server address (read-only in DHCP mode). This address is queried when the camera is trying to resolve domain names.
MTUMaximum Transmission Unit Standard (default) or Custom
MAC AddressHardware MAC address (read-only)
DHCP TimeoutHow long the camera waits for a DHCP address before falling back to the static fallback address
Static Fallback AddressIP address used if DHCP times out
Static Fallback GatewayGateway used with the fallback address
Static Fallback MaskSubnet mask for the fallback address
tip

Static vs. DHCP For permanent installations a static IP is strongly recommended. This ensures the camera is always reachable at the same address.

NTP

Network Time Protocol keeps the camera's internal clock synchronized.

SettingDescription
Time SyncToggle to enable/disable NTP synchronization
Time ZoneSelect your local time zone from the full global list
Server AddressNTP server to sync with. Choose from Windows Time Server, Mac Time Server, or a Custom NTP server address
Time IntervalHow frequently the camera syncs its clock with the NTP server
Timestamp OverlayOn / Off Displays a timestamp overlay on the video output
Timestamp PositionSets the position of the timestamp overlay. Y axis: Top / Bottom; X axis: Left / Center / Right. Both controls are disabled when Timestamp Overlay is Off.

Ports

Network ports used by the camera for various communication protocols.

PortDefaultDescription
TCP5678General TCP control port
UDP1259General UDP control port
HTTP80Web interface port
Sony UDP52381Sony VISCA over IP (read-only)

Profile Tab

The Profile tab has three sub-tabs: Profile, CSS, and Logo.

Profile Sub-Tab

Profiles save the complete state of camera settings so they can be recalled instantly or transferred to another camera.

Creating and Managing Profiles

Field / ControlDescription
Profile NameA custom name for the profile (e.g., "Studio Wide", "Close Up Interview")
Call PresetOptionally call a saved PTZ preset when this profile is applied
Select AllCheck to include all setting categories in the profile
Image SettingsInclude image/color settings in the profile
Audio EncodingInclude audio encoding settings in the profile
Video OutputInclude video output settings in the profile
Include on Quick Profile SelectWhen checked, this profile appears as a shortcut in the sidebar
DownloadExports the profile as a file for backup or transfer to another camera

Uploading a Profile

Use the Profile Upload control to import a previously downloaded profile file. This is the fastest way to duplicate a camera configuration across multiple units.

Quick Profile Select

The sidebar shows up to three Quick Profile shortcuts; Studio, Low Light, and Outdoor by default. These profiles can be changed and saved with "Include on Quick Profile Select" enabled. Clicking them immediately applies that profile's settings.

Each profile in the Quick Profile list has:

  • Download: Export the profile file
  • Remove: Remove it from the Quick Profile list (does not delete the profile)

CSS Sub-Tab (Theme Customization)

The CSS sub-tab lets you customize the visual appearance of the Horizon Web UI.

SettingOptionsDescription
Color ModeLight / Dark / CustomSwitches between the built-in light and dark themes, or enables custom color values (Set to Dark by default)
Highlight ColorColor pickerAccent/highlight color used for selected elements
Font ColorColor pickerText color
Background ColorColor pickerMain background color
Middleground ColorColor pickerMid-layer panel background
Foreground ColorColor pickerForeground element color
Button ColorColor pickerDefault button color
Selected Button ColorColor pickerActive/selected button color

Use Download to save your custom CSS theme, Apply to apply it, and CSS Upload to upload a saved theme.

Logo Sub-Tab

The Logo sub-tab lets you upload a custom logo image that replaces the PTZOptics logo displayed in the Horizon Web UI sidebar. Upload a regular-size and mobile-size variant. Use the upload controls to select and apply your image files.

Device Info Tab

Displays identifying information about the camera hardware and software.

FieldDescription
Device IDThe camera's hostname on the local network. This can be edited. Used for identification in Fleet Manager and various video production tools.
Firmware VersionCurrent camera firmware (read-only)
Device TypeHardware platform identifier (read-only)
Horizon VersionCurrent Horizon Web UI version (read-only)
Serial NumberUnique hardware serial number (read-only)
Device ModelHardware model identifier (e.g., PT12X-4K-xx-G3) (read-only)
Anonymous User IDAnonymized identifier used for diagnostics/telemetry (read-only)

A "Need Help?" button links to PTZOptics support resources.

tip

The Device ID is what appears in the browser tab, in mDNS discovery, and in Fleet Manager. Give each camera a meaningful, unique name (e.g., main-stage, overflow-room) to make managing multiple cameras easier.

System Tab

The System tab has four sub-tabs: Access, IR Remote, Firmware, and Advanced.

Access

Controls who can log in to the camera's web interface.

SettingDescription
Admin NameThe administrator username (read-only).
Admin PasswordChange the administrator password.
Enable Guest UserToggle to allow access without a password.
caution

Always set a strong Admin Password for cameras accessible over the network. The password should be set before deployment.

HTTP Authentication

SettingDescription
AuthenticationToggle to enable or disable HTTP authentication for the web interface. When enabled, users must provide credentials to access the camera's web UI.

IR Remote

Configures which IR remote control channel the camera responds to. Useful in multi-camera environments.

SettingDescription
Channel 1–4Select which IR channel (1, 2, 3, or 4) your camera listens to.

Firmware

The Firmware sub-tab provides information about the current firmware and allows you to manually upload a firmware file.

Firmware Info

Field / ControlDescription
Current VersionDisplays the currently installed firmware version. (read-only).
Firmware MirrorURL of the firmware distribution server (default: https://firmware.ptzoptics.com). Can be changed to a custom mirror, then saved with the Save button.

A status message (e.g., "Firmware up to date") is displayed below the Current Version field.

Upload Firmware

Image of the firmware settings

ControlDescription
Upload Firmware FileOpens a file picker to select a local firmware file.
Upload to CameraUploads the selected firmware file to the camera (active only when a file is chosen).
CancelClears the file selection.
DefaultResets the Firmware Mirror URL to the default PTZOptics server.
caution

Only install firmware files obtained from PTZOptics. Installing incorrect firmware can cause the camera to become unresponsive.

Restore Defaults

Three reset options are available under the Restore Defaults heading, each with an ℹ info button that describes what will be reset.

ResetDescription
Menu ResetResets all image and display menu settings to factory defaults. Does not affect network or system settings.
Network ResetResets all network settings (IP configuration, ports) to factory defaults. The camera will revert to DHCP mode.
Factory ResetResets all settings on the camera to factory defaults. This cannot be undone.
caution

Factory Reset erases all presets, profiles, network settings, and configurations. Only perform a factory reset if you intend to fully reconfigure the camera from scratch.

Focus Calibration

The Focus Calibration section contains two controls, each with an ℹ info button:

ControlDescription
Calibrate FocusRuns the focus calibration routine for the camera lens.
Restore CalibrationReverts to the previous focus calibration.

Updater Tab

The Updater tab loads an embedded application (served from [camera-ip]/update) used for license activation for add-on features such as Voice Tracking and for updating the Horizon Web UI itself.

License Status

Image of the device settings updater

FieldDescription
Online License StatusShows whether the camera has an active online license. Displays Invalid if no license is activated.
Offline License StatusShows whether the camera has an active offline license. Displays Invalid if no license is activated.

Activation Controls

ControlDescription
Activate device (online)Connects to the PTZOptics license server to activate the camera online.
Download license (.req)Downloads a license request file for offline activation.
Choose File + Upload License (.lic)Upload a .lic license file for manual/offline activation.
Visit the Device PortalOpens app.auth.ptzoptics.com The PTZOptics device portal for managing licenses.

Device Portal

Image of the device portal

Click the Device Portal button to open the PTZOptics Visionaries Club Portal.

This page functions as a central hub for for accessing helpful information on all things PTZOptics, including:

  • Access to getting started guides, FAQs, and support resources.
  • Organizational overview of your registered devices and their license status.
  • Social media links.
  • The ability to join other PTZOptics communities like our Facebook group and Discord.
  • Easy access to PTZOptics Support team via chat or support ticket submission.